Meet us at 3D PRINT from october 19th to 20th in Paris

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Pack Premium

Premium guarantee pack

Reference : PackPremiumMultistation
technique
Support
rea-paiement
Secure Payment
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PREMIUM PACK ADVANTAGES

  • Priority technical support during guarantee from 9:00 a.m. to 5:30 p.m. Monday to Friday (excluding public holidays and company closure)
  • Manufacturer and Multistation 2-year guarantee on parts (excluding wear parts: tubing, belts, motors, heads, etc. and consumables)
  • After-sales service: postage included to and from the machine to/from our premises during the warranty (reminder: obligation to keep the original box of the machine)
  • Labor included on our premises for 2 years for corrective repair and annual overhaul
  • Any problem generated by improper handling or whose original cause is not related to a basic operating problem or a manufacturing defect will not be taken into account in this pack.
  • If an on-site intervention is required, MO included, travel and accommodation costs are at the customer’s expense
  • Machine loan of the same type or similar if long period of immobilization or production printing by us for troubleshooting

After-sales service open from 9 a.m. to 5:30 p.m. Monday to Friday (excluding public holidays and company closure)