FR
SERENITY PACK ADVANTAGES
- Priority technical support during guarantee from 9:00 a.m. to 5:30 p.m. (french time) Monday to Friday (excluding public holidays and company closure)
- Manufacturer and Multistation guarantee 1 year on parts (excluding wear parts: tubing, belts, motors, heads, etc. and consumables)
- After-sales service: postage included to and from the machine to/from our premises during the warranty (reminder: obligation to keep the original box of the machine)
- Labor included at our premises for 1 year for corrective repair and annual overhaul
- Any problem generated by improper handling or whose original cause is not related to a basic operating problem or a manufacturing defect will not be taken into account in this pack.
- If an on-site intervention is required, MO included, travel and accommodation costs are additionally payable by the customer.
After-sales service open from 9 a.m. to 5:30 p.m. (french time) Monday to Friday (excluding public holidays and company closure)
