Meet us at 3D PRINT from october 19th to 20th in Paris

Uncategorized

Pack Serenity

Serenity Guarantee Pack

Reference :
technique
Support
rea-paiement
Secure Payment
Do you need more information ?

SERENITY PACK ADVANTAGES

  • Priority technical support during guarantee from 9:00 a.m. to 5:30 p.m. (french time) Monday to Friday (excluding public holidays and company closure)
  • Manufacturer and Multistation guarantee 1 year on parts (excluding wear parts: tubing, belts, motors, heads, etc. and consumables)
  • After-sales service: postage included to and from the machine to/from our premises during the warranty (reminder: obligation to keep the original box of the machine)
  • Labor included at our premises for 1 year for corrective repair and annual overhaul
  • Any problem generated by improper handling or whose original cause is not related to a basic operating problem or a manufacturing defect will not be taken into account in this pack.
  • If an on-site intervention is required, MO included, travel and accommodation costs are additionally payable by the customer.

After-sales service open from 9 a.m. to 5:30 p.m. (french time) Monday to Friday (excluding public holidays and company closure)