Meet us at the BtoB APS MEETINGS | 29-30 march in Lyon, France
Our full technical team has selected the very best line of products. In addition to the manufacturer’s warranty, we offer one year of technical support with hotline.
Our proto3Dshop is conveniently located at Paris 15e, 66 boulevard Pasteur and we also provide a daily hotline from Monday to Friday from 9am to 6pm.
Any questions? service@multistation.com
If the product is right away available from our facility, the delivery will occur in France within 3 working days from the processing date.
Your order will be processed the same day before noon, otherwise the next working day.
If the product is not available from our facility, and before confirming your purchase order, we will contact you and give you our very best delivery date.
As a reminder, we make all the very best to deliver on time but cannot be hold responsible for extra delays occurred by our freight service provider.
Regarding delivery option, you can choose the free “Store Pick-up” option. We have 2 locations
1. Multistation Proto3dshop, 66 boulevard Pasteur – 75015 Paris
2. Multistation Saint-Malo, 2 allée Ephyra – CS 61839 – 35418 Saint-Malo Cedex
We don’t store any payment information in our servers. The payment process is handled by Société Générale .
For the parts or exchange guarantee, please refer to the specific terms for each machine and general sales conditions.
You have to 14 days to change your mind. Contact our customer service to find out how to process: service@multistation.com
All returns are at your charge. Keep the original packaging during the warranty period.