Privacy policy

INTERNET PERSONAL DATA POLICY

MULTISTATION SAS takes the processing of personal data seriously and intends to ensure the protection of your data attributed to us.

The purpose of this policy is to provide you with as much information as possible on how your personal data will be processed in compliance with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms in its modified version as well as in compliance with other applicable French and community texts and in particular the GDPR (European Regulation of April 27, 2016).

MULTISTATION SAS may delete, store and use information concerning Internet users, their activity on the site and/or their connection information. They are not communicated to third parties.

The collection and processing of Internet user data complies with the legislation in force. They are not kept beyond the time necessary for the management of the site’s missions.

Your personal data is kept for a period depending on the purposes of the collection, namely:

• Commercial prospecting for 2 years from the last contact or the last purchase
• 10 years under our legal and contractual obligations

GUARANTEE THE SECURITY AND CONFIDENTIALITY OF YOUR DATA

THE PERSON RESPONSIBLE FOR THE PROCESSING OF DATA COLLECTED

The data controller who collects data and implements processing is:

MULTISTATION SAS
2 allée Ephyra
35400 Saint Malo
France

The MULTISTATION SAS Marketing Manager processes the data collected.

Forms

Regarding forms, MULTISTATION SAS limits the collection of personal data to what is strictly necessary and informs Internet users :

• the purpose of collecting this data (purpose);
• whether this data is mandatory or optional for the management of your request;
• who will have access to it (only MULTISTATION SAS, unless otherwise specified in the form when transmission to a third party is strictly necessary for the management of your request);
• the “personal data” rights (including opposition, access, rectification and how to exercise them) with MULTISTATION SAS.

When requesting information, brochures, samples, quotes, prices, demonstrations, appointments and/or meetings at an event (exhibition, BtoB appointment, etc.), the Company MULTISTATION SAS collects the following data:

• Company name
• First and last name
• email address
• Phone number
• Country

For all requests for quotes or placing an order, MULTISTATION SAS collects the following data:

• Company name
• First and last name
• email address
• Phone number
• Country
• Billing address
• Delivery postal address and, where applicable, any additional information relating to delivery
  Billing address

Some data is mandatory, others are optional in accordance with what is indicated to you at the time of data collection.

Most of the data that you communicate to the Company is first of all necessary for the processing of your request and the delivery of orders, but also for the purposes of ensuring the commercial relationship and in particular:

• Managing your customer account
• Customer satisfaction management
• The fight against fraud
• The organization of commercial offers

EXERCISE OF THE RIGHTS OF THE INTERNET USER

For any information relating to the exercise of the rights of the Internet user on the files managed by the site, MULTISTATION SAS can be contacted :

• by email at {{contact link}}
• or by signed letter accompanied by a copy of an identity document to the following address:
• Multistation SAS – 2 alley Ephyra 35400 Saint-Malo

The data is collected :

• Either on the basis of the contract entered into by the person concerned when it is a Customer because MULTISTATION SAS needs certain information to process orders, interact with its customers and deliver
• Either for non-customers on the basis of the legitimate interest of MULTISTATION in order to receive promotions
• Either on the basis of your consent when it comes to electronic communications for non-Customers

In accordance with the European Data Protection Regulation, you have a right of access, opposition to processing, modification (rectification, update), deletion, withdrawal of consent, a right to limit and the portability of your Personal Data and may define post-mortem guidelines. You can also lodge any complaint with a supervisory authority such as the Commission Nationale Informatique et Libertés www.cnil.fr.

You have the option of withdrawing your consent in accordance with the GDPR by making your request to multistation@multistation.com or by post to the company’s postal address (MULTISTATION SAS | 2 allée Ephyra 35400 Saint-Malo | France). You also have the possibility, at any time, to unsubscribe from the newsletter by clicking on the unsubscribe link provided for this purpose. MULTISTATION SAS respects the rules applicable according to each prospecting channel under French law and under the GDPR.

COOKIES AND AUDIENCE MEASUREMENT

MULTISTATION SAS uses cookies on the site intended for audience measurement.

A “cookie” is a file of limited size, usually consisting of letters and numbers, sent by the web server to the browser’s cookie file located on your computer’s hard drive. Its purpose is to collect information relating to the Internet user’s browsing and to provide him with services adapted to his terminal (computer, mobile or tablet).

The Company does not store sensitive personal information such as your password, address, banking information, etc. in the cookies we use. The Company does not resell the information collected using cookies. These are only used for the Website. Cookie data is collected anonymously and does not contain personal information.

In order to improve the site, MULTISTATION SAS measures the number of page views, the number of visits, as well as the activity of visitors to the site and their frequency of return using Google Analytics.

The Internet user can decide at any time to choose to deactivate cookies via the settings of his browser or by clicking on “no” in the message relating to the acceptance of cookies visible from your first visit.

You can exercise your rights by writing to the following address MULTISTATION SAS – Service Marketing – 2 allée Ephyra 35400 Saint-Malo or by contacting us by e-mail via multistation@multistation.com.