Digital manufacturing provider since 1987

Guarantee options

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STANDARD (INCLUDED)

  • Access to the hotline during the warranty period, from 9 : 00 am to 5 : 30 pm
  • Machine builder warranty for spares (except wear and tear parts + consumables)
  • After Sale Service : reparation and labour costs included during warranty period (machine has to be sent back by the customer (customer charge))
  • If the machine needs to be repaired at customer site, travel expenses are charged to the customer.

SERENITY 350,00

  • All conditions of STANDARD are applicable
  • Priority hotline during warranty period
  • Multistation Warranty 1 year (standard exchange after technical analyse)
  • After Sale Service : Transportation fees included if machine is sent back to our workshop
  • Service visit included (1/year), travel expenses included (only applicable for France)

Premium 900,00

  • All conditions of SERENITY applicable
  • Priority hotline for 2 years after machine delivery
  • Machine loan in case the machine is being repaired and not usable
  • Multistation Warranty 2 years (standard exchange after technical analyse)
  • Service visit included (1/year during 2 years), travel expenses included (only applicable for France)

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