Guarantee options
STANDARD (INCLUDED)
Access to the hotline during the warranty period, from 9 : 00 am to 5 : 30 pm
Machine builder warranty for spares (except wear and tear parts + consumables)
After Sale Service : reparation and labour costs included during warranty period (machine has to be sent back by the customer (customer charge))
If the machine needs to be repaired at customer site, travel expenses are charged to the customer.
SERENITY 350,00€
All conditions of STANDARD are applicable
Priority hotline during warranty period
Multistation Warranty 1 year (standard exchange after technical analyse)
After Sale Service : Transportation fees included if machine is sent back to our workshop
Service visit included (1/year), travel expenses included (only applicable for France)
Premium 900,00€
All conditions of SERENITY applicable
Priority hotline for 2 years after machine delivery
Machine loan in case the machine is being repaired and not usable
Multistation Warranty 2 years (standard exchange after technical analyse)
Service visit included (1/year during 2 years), travel expenses included (only applicable for France)
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