Guarantee options
STANDARD (INCLUDED)
- Access to the hotline during the warranty period, from 9 : 00 am to 5 : 30 pm
- Machine builder warranty for spares (except wear and tear parts + consumables)
- After Sale Service : reparation and labour costs included during warranty period (machine has to be sent back by the customer (customer charge))
- If the machine needs to be repaired at customer site, travel expenses are charged to the customer.
SERENITY 350,00€
- All conditions of STANDARD are applicable
- Priority hotline during warranty period
- Multistation Warranty 1 year (standard exchange after technical analyse)
- After Sale Service : Transportation fees included if machine is sent back to our workshop
- Service visit included (1/year), travel expenses included (only applicable for France)
Premium 900,00€
- All conditions of SERENITY applicable
- Priority hotline for 2 years after machine delivery
- Machine loan in case the machine is being repaired and not usable
- Multistation Warranty 2 years (standard exchange after technical analyse)
- Service visit included (1/year during 2 years), travel expenses included (only applicable for France)
